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Making Compassionate Decisions: The Role of Empathy in Decision Making
You don’t have to look hard to find quotes expounding the need for more empathy in society. As with Barack Obama’s quote above, we are encouraged to actively build empathy with others — especially those who are different from us….
View Website »Why Earning More Means Caring Less, According to Science
Both because it's the season of giving and because it's, apparently, also the season for frantic but far-reaching tax overhauls, I've been thinking about greed and empathy lately. How much wealth should we accumulate and how much should we give…
View Website »Why Empathy is Key to 21st Century Business and Why You Should Care
The top three currencies for the 21st century are trust, relationships, and community. You may have been conditioned to believe they are efficiency, productivity, and constant growth because those are the metrics most organizations focus on. This is because, in…
View Website »The empathy paradox
Empathy is so hot right now.Whether you’re a user experience professional, visual designer, marketer, developer, empathy is the new skill to have. Unfortunately, like most buzz words that become jargon, the value of the word is being lost in the…
View Website »Empathy and Product Development
Technology companies have a tendency towards the quantitative. We like to measure things. And there is a lot that can be measured from page load times to net promoter scores. Even in board meetings the question “have we A/B tested that”…
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